The terms & conditions of your booking are with TENNIS TRAINING CAMPS owned by Alvaro Lopez Esteban. C/Bover nº 10, – 07013 Palma de Mallorca (Baleares) ID 45838039M.
It is our wish to provide you with the best tennis experience possible. To avoid any misunderstanding please read through the following booking and payment conditions and important information relevant to making a booking with us.
1. Making a Booking
A 30% deposit payment is required to make a booking. Deposits are non refundable and non-transferable. The remaining balance is to be paid 8 weeks before departure. For any bookings made within 8 weeks full payment is required. The mínimum age to make a booking is 18 years.
2. Booking Confirmation
A booking will exist once we have issued a booking confirmation. The confirmation is normally sent within 7 days upon receipt of the deposit or relevant payment due. Please check all the details are correct. We shall not be liable if any information is incorrect if you have not notified us within 7 days of receipt. A final confirmation including any accommodation or venue information will be sent to you between 2-3 weeks before departure.
3. Amend your booking
If you wish to amend your booking ie travel date or choice of hotel we will do are utmost to try and change this for you, however this may not always be possible. Any request for changes is required in writing by the lead name on the booking. An administration fee of 50€ per booking will be charged and any difference in cost to make the new arrangements.
4. Balance payment
The balance of your booking is to be paid 8 weeks before departure. If you have paid a deposit, the balance amount will be stated on your booking confirmation. If the balance is not paid in full by the date indicated, we reserve the right to cancel the booking without notice.
5. If you cancel your booking
If you wish to cancel your booking we require this in writing by the lead booking name to email@example.com. Once we have received notification of this, the following charges will apply;
● More than 55 days – loss of deposit
● 36-54 days – 40% of total cost
● 22-35 days – 50% of total cost
● 11-21 days – 80% of total cost
● 1-10 days – 100% of total cost
6. If we cancel your booking
We reserve the right to cancel your booking. However in no case will we cancel your camp less than 8 weeks before the scheduled departure date except for unavoidable or circumstances beyond our control or failure by you to pay the final balance, or that the mínimum numbers have not been reached. If we cancel your booking we will offer you an alternative to the same or higher standard at a suitable date.
If any behaviour is deemed unacceptable we reserve the right to terminate the Camp without a refund. We also reserve the right to recover any costs due to damage or danger to our Customers, Employees, Hotels or to any third party.
In order to take part in a Tennis Training Camp, all travellers must assume full responsibility for any loss, injury theft, death or damage towards them and have the appropriate insurance to cover themselves whilst abroad.
Reservations are made on the terms and conditions supplied above which are governed by Spanish Law, and the jurisdiction of the courts in Spain.